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Welcome to Fritz Hansen Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website shopchairssale.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

At Fritz Hansen Shop, we combine mid-century modern elegance with contemporary convenience in all aspects of our service. These terms reflect our commitment to quality and customer satisfaction, just like our designer furniture.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except where prohibited by law. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website lawfully and not to:

  • Attempt unauthorized access to our systems
  • Use automated tools to scrape or copy content
  • Interfere with other users’ experience
  • Submit false information

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and dimensions. However, slight variations may occur. Product images may differ slightly from actual items due to screen settings.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Custom Orders

Made-to-order and custom furniture pieces are non-returnable unless defective. Production times will be communicated at purchase.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days and will confirm via email with tracking information.

3.2 Pricing

All prices are in US dollars. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

3.4 Sales Tax

Applicable sales tax will be added to orders as required by law.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide except to Asia and certain remote areas. Customers are responsible for any customs fees or import taxes.

4.3 Delivery Issues

If your order arrives damaged or incorrect, contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Items are unused, in original condition and packaging
  • All tags and materials are intact
  • You have proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Task chairs with signs of use
  • Custom or made-to-order furniture
  • Items marked “Final Sale”

5.3 Return Process

  1. Email [email protected] within 15 days with order details
  2. Wait for return authorization (2 business days)
  3. Ship items using a trackable, insured service
  4. Refunds processed within 5-7 business days after inspection

5.4 Return Shipping Costs

Customers are responsible for return shipping unless the return results from our error.

6. Limitations of Liability

To the fullest extent permitted by law:

  • We are not liable for incidental or consequential damages
  • Our total liability is limited to the purchase price of the product
  • We are not responsible for delays beyond our control

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

8. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of the State of Nevada, USA. Any disputes shall be resolved in the courts of Goodsprings, Nevada.

10. Contact Us

For questions about these Terms:

Fritz Hansen Shop
3880 Deercove Drive
Goodsprings, NV 35560
Email: [email protected]

Thank you for choosing Fritz Hansen Shop. We appreciate the opportunity to bring mid-century modern elegance to your home.